privacy policy

I take your privacy seriously and am committed to protecting your personal data. This policy explains how I use, store, and safeguard the information you provide.

Information I Collect

  • Your contact details (name, phone number, email, address).

  • Information about your dog (name, breed, age, health, temperament, grooming history).

  • Payment details (for deposits and appointment records).

How Your Data Is Used

  • To manage bookings and provide grooming services.

  • To contact you with reminders, updates, or questions about your appointment.

  • To keep grooming records for your dog.

  • With your consent, to send newsletters, offers, cancellation alerts, and tailored coat-care advice.

  • Payment information is used only to process deposits and appointments, and is not stored beyond standard banking records.

Data Sharing

  • I do not sell or share your data.

  • Information may only be shared if required by law or for insurance purposes.

Data Storage & Retention

  • Records are kept securely and only for as long as needed to provide services and maintain legal/insurance obligations.

  • You can ask me to delete your data at any time (unless I am legally required to keep it).

Your Rights

You have the right to:

  • Access the personal data I hold about you.

  • Request corrections to your details.

  • Request deletion of your information.

  • Withdraw consent to receive marketing communications.

Contact

For questions about this policy or to exercise your data rights, please contact me at:
📧 [Your Email] | 📞 [Your Phone]